OBJECTIVES OF POSITION
To ensure smooth running of Information Technology (“IT”) Department day-today operations.
RESPONSIBILITIES
- To develop maintenance programs to monitor the software and hardware in reducing downtime and minimize disruption to users.
- Knowledge on network setup and configuration, troubleshooting of WAN, LAN and VPN including firewall, switches and routers.
- Troubleshooting on computers, printers, servers and storage during downtime and to resolve within shortest time.
- Analytical, resourceful and capable of deriving insight from various information sources and the ability to resolve issues and matters with sound recommendations and solutions.
- Responsible for application backup and recovery, assist in data recovery centre readiness, involve BCP testing and actual disaster occur.
- Assist in the recovery process of IT operations during and after a disaster.
- Provide status reports to IT management for application backups, data centre environments, data recovery centre and network monitoring systems.
QUALIFICATION / EXPERIENCE
- Degree, Professional Qualification or its equivalent in relevant discipline i.e. Computer Science, Information Technology.
- A minimum of three (3) to four (4) years’ experience.
- Knowledge of configuration of networking, server, storage, virtualization and cloud computing.
- Result oriented.
PROFESSIONAL SKILLS/KNOWLEDGE
- Possess good command of written and spoken Malay and English.
- Able to work independently with a minimum supervision, result oriented and display credible performance.